What Affects the Client’s Therapeutic Compliance?

People undergo therapy to bring about desired changes in themselves because therapy is designed in such a manner that it is able to achieve certain desired outcomes in the concerned patients. Achievement of these outcomes depends on various factors and one of them is the client’s therapeutic compliance. The client’s therapeutic compliance includes the patient’s compliance with medication, diet, exercise or lifestyle changes. Nevertheless, there are various factors that affect the client’s therapeutic compliance. 

Factors Affecting the Client’s Therapeutic Compliance

There are factors that contribute to the client’s therapeutic non-compliance. Other similar terms that can be used in sync with therapeutic compliance can be adherence to therapy, concordance to therapy, and others.

  • Lack of consistency between an individual’s health-seeking or maintenance behaviour and recommendations given by healthcare professionals.
  • Compliance of patients to medicine rules in proximity to the time of clinic appointments.
  • Lack of consistency in a patient to continue the therapy till the issue gets resolved.
  • Lack of capacity to build trust in the therapist and discontinuing therapy too soon.
  • Demographic factors like age, gender education, marriage status, etc of the patient.
  • Set of acquired beliefs, values, motivation, and attitude in a client.
  • Physical comorbidities.
  • Substance abuse like tobacco smoking or alcohol consumption.
  • Method of administration.
  • Level of complexity in treatment.
  • The lasting period of treatment.
  • The side effects of medication (if any).
  • Amount of behavioural change required at the end of the therapy.
  • Absence of accessibility to the therapist.
  • Complications in filling the prescriptions.
  • Unsatisfied clinic visits or sessions.
  • Charges of sessions and income.
  • Nature of social support.
  • Lack of ability to take a break from work.
  • The severity of the problem.
  1. Age

Elderly people fail to become compliant with the therapy because they are usually equipped with problems like vision, hearing, and memory that create difficulties for them to follow instructions. 

On the other hand, middle-aged people give priority to other things in life than the prescription given by the therapist, due to commitment to work, they are not able to make the appointments.

Young children are dependent on their parents and guardians to attend sessions and disagreement or rebellious attitudes with them will affect their therapeutic compliance. 

  1. Set of Acquired Beliefs, Values, Motivation, and Attitude in a Client

While some patients think that their problem is untreatable, some have religious beliefs and some are worried about the declining effect of medication with time. The clients who lack the motivation to modify their behaviour and follow medications become non-compliant with time. Some clients, especially adolescents carry a negative attitude with themselves that they are not normal like their friends, leading to an absence of compliance in therapy.

  1. The Lasting Period of Treatment

Acute illness comes with the client’s therapeutic compliance and vice versa. This is because the patient’s attitude of denying the therapy reduces with short duration of treatment. 

  1. Absence of Accessibility to The Therapist

Patients who give more importance to their work and other things, often become non-compliant. The reason for the same can be the travelling distance between his residence and the clinic. If the therapist is easily accessible to the patient, then he can regularly attend sessions and give desired outcomes. 

  1. Nature of Social Support

Social and emotional support from friends, family or healthcare providers contributes to the willingness of an individual to take therapy till results are attained. This is because social support helps to remove negative thoughts from the client’s mind and become motivated and encouraged to complete the therapy. 

A Takeaway

The client’s therapeutic compliance is his behaviour towards taking medication, following diet alterations or implementing lifestyle changes. As mentioned above, there can be various types of client therapeutic non-compliance and factors contributing to the same. The main concern is that client’s therapeutic compliance and non-compliance play a major role in achieving the desired outcomes at the end of therapy. 

Why is sleep important?

Sleep is one of the most relaxing and refreshing things. A simple definition of sleep would be closing your eyes, relaxing your muscles, being inactive and reduced consciousness. In today’s fast-paced world, the importance of sleep has been reduced. Everyone is working overtime to earn more or studying day and night to accomplish their goals. People think that they can use the sleeping hours for extra work and get more returns. But is that so?  Sleepless nights might help you achieve your immediate goal but it would be harmful in the coming future. Let me explain why. 

A good 7-8 hour sleep will relax your body, refresh your mind and give you energy for the whole day ahead. This will keep you in good health, will improve your concentration and productivity. Sleep also strengthens the heart and you will have a healthy immune system. Proper sleep will also boost your mood. For children, sleep also helps in growth and development. All of these factors are necessary to accomplish your goals and deadlines. 

On the other hand, if you don’t sleep well, it can affect your work because it can lead to attention lapses, reduced cognition, delayed reactions, mood shifts, how you react and get along with others, less/slow learning and more. It can also affect your health. You might have low metabolism or feel tired the whole day. Less sleep also harms your skin. Dark circles, pimples, wrinkles are a few examples. All of these factors will affect your health and your work as well. 

So now the question is, how can you sleep properly every day? Here are a few things you can do.

  1. Our body is a biological clock so fix a time to sleep and follow it consistently. 
  2. Have low or no lights while sleeping as melatonin is a chemical in our body that induces sleep and it is released only in the dark.
  3. Sleep comfortably. Sleep in a place where the room is well ventilated and comfortable.
  4. There should be a screen ban. Don’t use your devices for a certain amount of time before going to bed. Looking at the screen can strain your eyes and the light will keep you awake for a while as the secretion of melatonin will stop.  
  5. Abstain from caffeine, alcohol and large meals just before bedtime. All of this will delay your sleep time. 

Good sleep will give you a quality and wonderful life. 

Women Entrepreneurs : Bhakti Motta (Rainbows and Hues)

Bhakti has 10 years of experience in distribution and wholesale in the garment industry. Recently, she started her own stationery store called ‘Rainbows and Hues’

Instagram: @rainbowsandhues

1. When did you know you wanted to take an entrepreneurial path?

Having my family members in the garment industry and business, I always wanted to do something in business but wasn’t sure what particular industry to go into. I often thought I would join the garment industry, but I didn’t find it to be the calling I was looking for. It took me time to go through the journey and learn some lessons on the way to the path I am on now.

2. How do you decide what to stock up on especially since you have a variety of products? Do you follow any shopping trends?

Generally, I don’t follow any shopping trends, it’s all based on my research. As an artist, I wanted to start my own business. In 2019, I found that the product sellers weren’t very knowledgeable about their product. There are four types of watercolour paper. Therefore, the sellers are not aware of the perfect paper to use. I realized that this industry has a lot of room for improvement. Because all schools are closed in Hyderabad due to the pandemic, art supplies like drawing books and colours for children are in high demand. Therefore, we stock up on what our customers need.

3. How did you come up with the name ‘Rainbows and hues’?

While I came up with the entire idea, I couldn’t find a name. As a result, when I visited my partner, my best friend, she came up with the name ‘Rainbows and hues’ as she completely understood me. She understood what I wanted to achieve. At the moment, it is a store, but in the future, it will be a place for everyone to learn. Additionally, it’s a place where people can collaborate with artists. Within a year or two it will also be a place where you can exhibit your art. R & H will be a community.

4. What goals are you still working towards achieving?

The first step is to launch our website so I can directly communicate with my clients and artists, so they can buy everything under one roof. The in-house brand ‘my art pitara’ will be a readymade kit that includes all products and supplies. If you wish to learn water-colouring, for example, all the products will be available in this pitara. We were unable to start classes because of the pandemic, but we hope to start classes soon.  

5. Which is your favourite stationery?

It’s difficult for me to choose just one. I currently have a book on my desk. I had bought this book when I was a child, and it comes with a lock. I am a complete stationery hoarder and I love all the stationery products. So now that I own a shop, I can collect all the stationery products and sell it. Another favourite stationery is a good pen. You must have books and pens in your life.

6. How would you handle a client you were unable to form a positive relationship with?

We already have a conversation with customers who buy online. We had a customer who had placed an online order for the first time. They asked for photos of all the products and feared not to receive them. So I had a conversation with them and assured them that they would get their order in time. It was important to let the customer trust us especially since it was their first online order. Speaking with clients is very useful.

7. What difficulties did you face initially as a female entrepreneur?

I had no plans to set up a physical store immediately. The plan was to sell products online via Instagram for a period of time, then start a store. But within a month, I had the opportunity to set up a store. The shop needed a lot of changes so I used to tell the workers about the changes and they didn’t agree. But when my father and brother tell us the same thing, it seems logical to them. There were some financial issues as well. If somebody wants to get into business, they need to save money first. I wish I knew that sooner. But it is important to save money at the beginning of your twenties to help you in your future.

8. Do you provide a web ordering experience? How do you sell your brand?

Presently, we sell products on Instagram and WhatsApp. One month from now, we will have a website that will help us reach more customers. We also sell on Amazon, as mentioned earlier, I write a short word for every customer. Few customers come to us looking for other products and become our customers. There are executives who are willing to work with us by reviewing positive client feedback. I maintain positive relationships with my customers and those I do business with, which helps us sell our brand.

9. Which 3 words will they use to describe the shopping experience with Rainbows Hues?

The store is very organized. Our customers can come in and check out the products showcased. Clients do not need to request the availability of a product like other stores. The physical structure of the store is different and it provides a good vibe. We built this place so customers don’t need someone to help them out. We provide assistance only when necessary. Our clients are looking forward to the start of our workshop.

10. What are your biggest learnings so far?

First, my whole journey of all the different roles is now coming together and making sense. I’ve been a writer, photographer, traveler and all this is helping me right now. Even if a few things didn’t work in the past or if you failed, you will learn from those mistakes.

11. What advice would you give women small business owners?

Dream big. Women of Indian origin tend to dream small. Nothing is impossible. We need to be more confident and be ready to fulfil our big dream. I had thought of starting this store after two years, but this place is huge with ground plus two floors. I couldn’t let this opportunity pass. When a good opportunity comes, grab it. Grab the opportunities whenever you get the chance.

12. What is your favourite print on stationery and why?

We have books with prints and the word ‘gratitude’ written on them. The prints are very beautiful and soothing. I own one of the books and I use it as my journal to write at least five things I am grateful for every day. I write the things I want in life as a form of manifesting.

13. Do you stock up different stationery for different festivals or days?

We started two months back, so the first festival we had was Christmas. We had stock things up with a Christmas theme. There were gift wrappers, moulds with Christmas ornaments. Valentines’ day is coming soon, so we have stocked up heart shape canvas and trying to get heart shape keychains. We try to stock things up according to the trends, festivals, etc. We’re trying to make this store a one-stop shopping experience where all the products are available for our customers.

Women Entrepreneurs: Samarpita Mukherjee Sharma (Cover to Cover Writing Studio)

Samarpita Mukherjee Sharma has done her Masters in Economics and holds a diploma in Mass Communication. She started content editing in 2010 as a freelancer and later established ‘Cover to Cover Writing Studio ’. She has also authored ebooks on writing, editing, and social media for authors. She loves to learn new things. Reading is her constant hobby. She also likes to knit, crochet, paint, bake and do gardening. You can connect with her on Instagram.

1. Describe yourself in a sentence.

I am Samarpita, the one who keeps learning something new.

2. What are your responsibilities as the owner of Cover to Cover Writing Studio?

I am an editor, content creator, writing coach and a ghostwriter – all these are roles that are primarily mine.

3. Which books have inspired you the most?

The Mahabharata

4 . Can you tell me about one of the favourite pieces you have written?

I am primarily an editor and the content I write belongs to my clients. I have published two short stories for children that I am quite proud of, and am working on creating a series of the stories. The name of the ebook is Bedtime Stories with Roxy & Tina.

5. If you were to write a book about yourself, what would you name it?

I wouldn’t, but if someone else wrote it I would suggest – The Girl Who Refused To Give Up.

6. What are the things you enjoy the most about content writing?

Putting together simple words and creating something meaningful and impactful.

7. How do you find a balance between documenting travel vs. enjoying as a travel writer?

I don’t document travel per se, and the travel writing I do isn’t particularly about the place I last visited. So, both are independent of each other and don’t clash.

8. What are you currently working on?

I am editing two manuscripts, creating content for a stationery shop’s website as well as one international brand of female fashion accessories.

9. How would you deal with writer’s block?

Writer’s block is a luxury. Being an ex-journalist, I am habituated with working even when the brain does not want to and have quick fixes to get back to writing. What helps me is going for a quick run or cycling depending on the time of the day, a quick shower, cooking, drinking a hot cup of chamomile tea – anything that rejuvenates the mind helps me break the writer’s block quickly.

10. Which skills make you a strong writer?

I am always upskilling. I LOVE to learn, unlearn, and learn again. While I used to be a hardcore fiction reader all my life, I now mostly read about writing and editing. Also, I take at least two courses every year to upskill.

11. How do you deal with a difficult client?

I haven’t had difficult clients. I recognise that I say this from a place of privilege when I say that I pick only clients whose vibes I like. Thankfully, all my clients be it individuals or brands,  have all been as cooperative as possible. I have no horror story yet.

12. What advice would you give new women entrepreneurs from the lessons you learnt from your experiences?

Clichéd, but it needs to be said again and again – everything you think that you can’t, you actually can. You are stronger than you have been made to believe – give yourself a chance.

13. What makes a good editor?

Attention to detail, willingness to rip apart every word written and find as many faults as possible before the writing goes out to the world, and always upskilling. No knowledge is permanent or enough. There is always something new to learn – even in a language which is always evolving.

Women Entrepreneurs: Urjita Kshatriya (Idecution)

Urjita Kshatriya has done her B.E Instrumentation and started her own venture, Idecution. She has experience of 6 years in this field. You can connect with her on LinkedIn

1. Describe yourself in a sentence.

A practical, independent and self-reliant person who lives life on her own terms.

2. What were the thoughts on your mind when leaving a stable job to start a business?

Starting my own company was on my mind right since school days but I didn’t have a plan for doing it.

When I left my job, I didn’t know whether I would start a business or not. The idea for the business came after 3-4 months of leaving my job.

3. Why did you opt for digital marketing, that too for MSMEs in particular?

I had started exploring digital marketing with the intention of learning more about it. Since I already had offline marketing experience, I wanted to learn more about online marketing. But while learning digital marketing, I realised that MSMEs don’t leverage this and this can be a good business opportunity. Bigger brands have deep pockets for marketing, but the excitement of getting some unknown businesses noticed and getting them customers is something that keeps me going and working with MSMEs.

4. How did you come up with your company’s name?

When we started in Jan 2016, the company name was Vivo Marketing Solutions. During the same time, Vivo mobile gained a lot of popularity and most of the people thought that we had used that name whereas that was not the case. So in 2017 when we decided to form LLP I wanted to go for a unique name. That’s how we coined the name Idecution = Ideas + Execution. This is also because ideas are easy but executing them is the tough part.

5. What challenges have you faced while starting and sustaining your business?

I view challenges as opportunities to improve both at individual and business levels. That’s probably why I don’t have any specific challenges to talk about.

6. What impact has the pandemic had on your business?

The pandemic helped us understand that the process and practices at Idecution have stood the test of time. For eg: Right from day 1, our data was on cloud and so it was easy to switch to working from home. Also, most of our day to day activities are documented in the form of processes. This ensured an easy induction process for the new joinees.

In 2019, I had envisioned that Idecution will work on a remote working model. But I had parked the idea thinking that if we do it then maybe our prospective customers will not take us seriously. Because of the pandemic, we were “forced” to switch to remote working and from July 2020 we moved to a complete remote working model.

Also, before the pandemic, although there were no geographic barriers for our clients, our team was completely based out of Mumbai since that’s where our office was. But post-pandemic the new recruits have been from various locations and not just Mumbai.

7. Did you face any difficulties as a woman while dealing with clients?

Well, I have always been a strong-headed woman and as such have never faced any gender-related difficulties while dealing with clients.

8. What are your short-term and long-term business goals?

Short-term, I am looking at increasing my business turnover by 10x by 2024.

Long-term, I want our clients to think of Idecution whenever they have any marketing-related activity.

9. What are some of the challenges you face regarding catalysing innovation?

Getting everyone on the same page so that they can see the bigger picture.

10. Knowing what you know now, is there anything you would have done differently when you were first starting out?

I don’t think so, because whichever way things have shaped up, it’s been a great experience and I don’t want to change it.